Privacy Policy

Last Updated: January 2, 2026

1. Introduction

DrFinder.ai ("we," "our," or "us") is operated by BuiltForAI, LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drfinder.ai and use our services.

By using DrFinder.ai, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

• Search queries: Symptoms, conditions, provider names, or specialties you search for
• Location data: ZIP code, city, or state you enter for provider searches
• Chat conversations: Messages you send to Dr. AI for healthcare navigation guidance
• Contact information: Email address if you subscribe to updates

Information Collected Automatically

• Device information: Browser type, operating system, device type
• Usage data: Pages visited, time spent, features used
• Location: Approximate location based on IP address or browser geolocation (with your permission)
• Cookies: Session and analytics cookies to improve your experience

3. How We Use Your Information

We use the information we collect to:

• Provide healthcare provider search results based on your criteria
• Power Dr. AI conversations to help guide you to appropriate care
• Improve and optimize our services
• Send you updates if you've subscribed (you can unsubscribe anytime)
• Analyze usage patterns to improve the user experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Third parties that help us operate our services (hosting, analytics, email)
• API providers: We query the CMS NPPES NPI Registry to provide provider data
• Legal requirements: When required by law or to protect our rights

5. Data Sources

Provider information displayed on DrFinder.ai comes from:

• NPPES NPI Registry: Public data from the Centers for Medicare & Medicaid Services (CMS)
• Public directories: Publicly available healthcare provider information

We do not guarantee the accuracy or completeness of provider information. Always verify details directly with the provider.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• HTTPS encryption for all data transmission
• Secure cloud infrastructure (Cloudflare)
• Limited access to personal data
• Regular security reviews

However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for location tracking

To exercise these rights, contact us at privacy@drfinder.ai.

8. Cookies

We use cookies and similar technologies for:

• Essential cookies: Required for the site to function
• Analytics cookies: To understand how visitors use our site

You can control cookies through your browser settings.

9. Children's Privacy

DrFinder.ai is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.

10. Third-Party Links

Our site contains links to insurance provider directories and other third-party websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@drfinder.ai
• Website: drfinder.ai